Find below the answers to the most common questions to better organize your stay in Combloux, summer and winter.
What are the cancellation conditions for my stay in Combloux?
Cancellation insurance from our partner Gritchen is offered to you at the end of your reservation. This insurance does not cover cancellations related to Covid-19 for which we have other guarantees. On the other hand, it covers you in the event of illness, death or any other cause mentioned in the contract.
Without this insurance, the cancellation costs amount to 25% of the amount of the reservation if the cancellation takes place at least 30 days before the scheduled arrival date, and 100% less than 30 days from the date of arrival. arrival.
What are the special Covid-19 cancellation conditions, "guaranteed money back"?
The Tourist Office allows you to book your holidays with the assurance of a guaranteed refund until October 31, 2022 (excluding service charges and bank charges). The reasons for reimbursement are: sick with Covid-19 or contact case (on proof), national or regional confinement affecting Combloux or the customer's place of residence, restriction of travel, closure of ski lifts, closure of borders, quarantine for strangers. Could be added to this list any restriction or decision taken by the government, the region or the municipality after the date of reservation.
Will I have a wifi connection in my accommodation in Combloux?
In hotels or tourist residences, establishments generally have an internet connection. For private rental, some apartments and chalets are equipped with a wifi connection. If not, you have the option of rent a 4g router for the duration of your stay, to be collected from the Tourist Office.
Are pets allowed in resort rooms and rentals?
A certain number of our establishments and private rental companies accept pets. A pictogram "pets accepted" appears on the sheets of the accommodation concerned.
Are there accommodations accessible to people with reduced mobility?
Sure ! The rooms and rentals accessible to people with reduced mobility are indicated in the description of the offer.
Is household linen (sheets and towels) provided in apartments and chalets for rent in Combloux?
The provision of household linen may be a free or paid option depending on the hosts. This service is included for chalets and apartments classified 5 hearts "quality comfort accommodation".
How do I book my “Portes du Mont-Blanc” or “Evasion Mont-Blanc” ski passes?
Additional services (passes, ski lessons, equipment rental, etc.) are offered after selecting the accommodation of your choice. We also offer packages with activities included.
Is cleaning included in my rental in Combloux?
Cleaning is generally not included in the rental of an apartment or chalet. Some owners nevertheless offer this service as an option at an additional cost.
What means of payment are accepted to book my rental in Combloux?
You can pay for your reservation by credit card, bank transfer, check or holiday vouchers.
When should I book my holidays in Combloux?
You can book at any time! Well in advance of your arrival date to enjoy a maximum of choice, but also at the last minute to benefit from reduced rates.
I want to stay several weeks in Combloux, can I benefit from a discount?
Many of our rentals offer a preferential price from the second week booked.
Why choose the Combloux Tourist Office reservation service?
To benefit from the advice of experts in the destination who know the resort as well as the accommodation and service providers. They will know how to direct you towards the apartment or the chalet as well as towards the services which correspond to your expectations. Do not hesitate to contact them on 04 50 58 61 88.
How do I convert my quote for a rental in Combloux into a reservation?
By clicking on the link on the quote, access secure payment in a few clicks. Please note that the price contained in the estimate is given as an indication and may have changed at the time of booking. The availability of the accommodation or room is not guaranteed until the reservation has taken place.
What should I do if I cannot book my accommodation on the Combloux website?
Contact our booking agents on 04 50 58 61 88, they will be happy to assist you in booking your holiday.
Is the availability of rooms and rentals displayed in real time on the Combloux website?
Yes, availability is given in real time on the calendars and recalculated when you put the products in your basket to avoid any unpleasant surprises.
Are online payments on the Combloux site secure?
Yes, our partner Payline secures each transaction on our website.
When will my credit card be charged?
At the time of down payment. The balance will be automatically debited 30 days before your arrival in Combloux, unless you express the wish to pay by another means of payment.
Do I have to give a deposit for the rental of an apartment or a chalet in Combloux?
The rental owners ask for a deposit on arrival, to be paid directly on site.
Do I have to pay a tourist tax for my rental in Combloux?
Yes, the tourist tax will be paid on site, or already calculated in the basket as a mandatory service.
Are the photos of the accommodations on the Combloux site contractual?
The photos give you an overview of the accommodation. We ensure that they are as close as possible to reality but they are not contractual.
I have used your services and I would like to share my experience, how do I send my opinion?
You can give your opinion by filling out our satisfaction questionnaire. We thank you in advance for your contribution which allows us to improve continuously.
Are there group offers in Combloux?
We are at your disposal to organize your seminar or group trip to our village resort. Do not hesitate to send us your requests at [email protected].
